Research on the construction of public management standardization capacity for service-oriented government
DOI:
https://doi.org/10.64051/jhn.v1i3.68Keywords:
service-oriented government, public management, standardization, capacity building, governance modernizationAbstract
With the rapid development of social economy and the increasing diversification and personalization of people's needs, building a service-oriented government has become a key strategic direction for China to deepen administrative system reform and promote the modernization of the national governance system and governance capacity. The core of a service-oriented government is to be guided by public needs, strengthen public service functions, and improve the transparency, fairness and efficiency of government services. As an important cornerstone for promoting the construction of a service-oriented government, the construction of public management standardization capabilities is not only related to the standardization of government service processes, the optimization of resource allocation, and the improvement of service quality, but also an important way to enhance the public's satisfaction, trust and participation in government services. This article deeply analyzes the connotation, current situation, problems and improvement strategies of public management standardization capabilities under the framework of a service-oriented government, aiming to provide theoretical support and practical guidance for the construction of a service-oriented government.
References
[1]Zheng Xia, Lai Yongjun, Qian Zhan, et al. Research on the role of standardization in improving the government's basic public service capabilities[J]. China Standardization, 2022, No.616(19):61-65.
[2]Jia Shuangwen, Song Xin. Innovating standardization concepts to improve government efficiency[J]. Popular Standardization, 2020, No.312(01):70-71.
[3]Sun Yingchun. Practice and Enlightenment of British Government Service Standardization[J]. Chinese Public Administration, 2017, No.380(02):137-142.
[4]Shi Genqiang. A preliminary study on administrative service standardization from the perspective of service-oriented government[J]. China Standardization, 2018, No.522(10):47-48.
[5]Li Ming. Research and thinking on the current status of standardization in the public service field of Dongying City[J]. China Standardization, 2021, No.575(02):78-80.
[6]Jiang Li, Liu Jianyun, Xiong Yan, et al. Research on the construction of basic public service standard system: Taking the comprehensive pilot practice of basic public service standardization in Chengdu Hi-tech Zone as an example[J]. China Standardization, 2022, No.598(01):125-131.
[7]Chen Shixiang, Zhang Jiaxue. Research on the impact mechanism of innovation in local government management standardization: A case study of Xianning City[J]. Journal of Yunnan Administration College, 2022, 24(02): 112-120.
[8]Chen Gong and Liu Wei. Promoting the modernization of government governance capacity through service standardization[C]//China Association for Standardization. Proceedings of the 14th China Standardization Forum. China Academic Journal (CD-ROM Edition), Electronic Magazine Co., Ltd., 2017:3.
[9]Zhang Shu. Problems and Countermeasures in the Standardization Management System[C]//China Association for Standardization. Proceedings of the 15th China Standardization Forum. China Academic Journal (CD-ROM Edition), Electronic Magazine Co., Ltd., 2018:4.
[10]Zhao Jingguo. Administrative service standardization: an effective tool for promoting the construction of service-oriented government[J]. Journal of Yunnan Academy of Socialism, 2014, No.63(03):103-104.
